Cotton Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.3
- Shipping & Delivery4.8
- Return Policy4.8
- Good Value4.5
Recent Customer Reviews (14)
Abbey Chauvel
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Kelly Oakley
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Anna Dresner
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Lukas Herrmann
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Nura Kadiev
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Lakisha Berkhoff
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Jerzy Van De Burgt
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Claudia Nacht
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Danielle Willis
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Dreux Desaulniers
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Cotton Pricing
Steaming Fee
$1
Cotton Pros & Cons
Pros
1
Quality Clothes: Cotton Closet offers high-quality, gently used women's clothing and a few household items.
2
Friendly Staff: The store is known for having friendly and helpful staff.
3
Affordable Prices: Prices are considered good, with many customers finding great deals on quality items.
4
Unique Designs: The store features refreshing designs with an elegant touch, making it suitable for various occasions.
5
Consignment Process: The consignment process is relatively easy, although some consignors have noted specific rules and fees.
CONS
1
Limited Items: The store only consigns women's clothes and a few household items, excluding men's, teen, and children's clothing.
2
Security Concerns: There have been issues with lost or stolen items, with some customers suggesting better organization and security measures.
3
Fees: Some consignors have mentioned a $1 steaming fee per garment and strict rules about the number of items that can be brought in at once.
4
Customer Service Issues: There have been reports of poor customer service, including misunderstandings about inventory and lost items.
Cotton Features and Benefits
Features
Quality Clothes
Cotton Closet offers high-quality, gently used women's clothing and a few household items.
Friendly Staff
The store is known for having friendly and helpful staff.
Affordable Prices
Prices are considered good, with many customers finding great deals on quality items.
Unique Designs
The store features refreshing designs with an elegant touch, making it suitable for various occasions.
Refreshing Designs
Cotton Closet offers a variety of refreshing designs with an elegant touch, making it easy to find stylish and affordable clothing for daily occasions.
Latest Trends
The store responds to the latest fashion trends, ensuring that customers can stay up-to-date with current styles.
Mix & Match Variations
The store provides unique designs combined with mix & match variations, making it wearable for any occasion.
Online and In-Store Offers
Customers can receive the latest news on in-store and online offers and promos, keeping them informed about new deals and discounts.
Quality Service
The store is committed to providing the best quality service and products to its customers and consignors.
Consigning Options
For consignors, Cotton Closet accepts current styles of women's clothing, furniture, and home decor. Items are kept at full price for 45-60 days before being reduced to half price. If they don't sell within two weeks at half price, they are donated to a quality charity.
Customer Reviews
The store has positive reviews from customers, who appreciate the variety of clean merchandise, reasonable prices, and friendly staff.
Community Involvement
Any unsold items are donated to local charities, supporting women in need.